Lou Haggertyis Senior Vice President of
PUMC and
has been a member of PUMC’s professional consulting staff for more than
two decades. Ms. Haggerty serves as the leader of PUMC’s Management
Consulting Team, the
Internet
Technology team, as
well as the Director of PUMC’s
training services. Through PUMC’s facility management services Ms.
Haggerty has also worked as a contracted practice manager for several
cosmetic specialty practices including MediSpa1.She is the chief implementation specialist for marketing and
management recommendations made by PUMC.
She also has worked closely with Mr.
Washingtonin the
implementation of several of the firm’s marketing innovations that
create more cosmetic and surgery patients for PUMC clients. Ms.
Haggerty is noted for her precise understanding of the wants, needs and
desires of the cosmetic consumer. She employs an insightful style of
teaching sparked with a rare down-to-earth and entertaining quality that
few have mastered. According to her students, you will not forget a
training experience with Ms. Haggerty. Since 1980, Ms. Haggerty has
trained thousands of cosmetic surgery staffs throughout
the
US,
Canada
and
Australia.
Consultation Closure Seminar
Full day (8 hours) in person seminar on complete consultation
closure techniques
May 15th Los Angeles, CA
October 16th Los Angeles, CA
8:32+
9:00
Continental Breakfast
9:00
9:32+
Introductions & Goal Setting-
9:32+
10:32+
Setting The Stage For Effective Closes
10:32+
12:00
Validating The Callers & Making The Appointments
12:00
1:00
Lunch hosted by PUMC
1:00
2:32+
The Consultation Process & Closing The Surgery
2:32+
3:32+
Putting The Information Into Practical Situations
Training
for: practice staff members,Receptionists,
Practice Managers, Patient Care Coordinators, MediSpa Staff,
Aestheticians and Nurses. Cosmetic surgeons, plastic surgeons and
cosmetic specialists are also welcomed.
Today's
cosmetic plastic surgery specialty office staffs are required to be
professional and proficient in the art of closing and converting
consultations and surgeries into more surgeries with compassion and
care for your patients wants needs and expectations! Patient care
coordinators, patient coordinators and MediSpa staff require proper
and ongoing training to expertly communicate with current and future
patients on the phone, in the office and over the Internet.When they
have the combination of training by their doctors and PUMC’s
professionals they will excel in serving your patients' needs. Your
staff will be able to do more than sale surgeries to patients.
*There is a special discount if an office sends
more than four staff and the doctor also attends.The doctor’s fee is only $200.
*Cancellations:
You may request a cancellation by submitting written notice or
by phone to PUMC 32+ days prior to each seminar. A refund, less
a $75 service charge, will be remitted. Cancellations less than
32+ days prior to the seminar shall forfeit one half of the
registration fee. No refund will be extended 10 days prior to
the seminar.
