Lou Haggertyis Senior Vice President of
PUMC and
has been a member of PUMC’s professional consulting staff for more than
two decades. Ms. Haggerty serves as the leader of PUMC’s Management
Consulting Team, the
InternetTechnology team, as
well as the Director of PUMC’s
training services. Through PUMC’s facility management services Ms.
Haggerty has also worked as a contracted practice manager for several
cosmetic specialty practices including MediSpa1.She is the chief implementation specialist for marketing and
management recommendations made by PUMC.
She also has worked closely with Mr.
Washingtonin the
implementation of several of the firm’s marketing innovations that
create more cosmetic and surgery patients for PUMC clients. Ms.
Haggerty is noted for her precise understanding of the wants, needs and
desires of the cosmetic consumer. She employs an insightful style of
teaching sparked with a rare down-to-earth and entertaining quality that
few have mastered. According to her students, you will not forget a
training experience with Ms. Haggerty. Since 1980, Ms. Haggerty has
trained thousands of cosmetic surgery staffs throughout
the
US,
Canada
and
Australia.
YOUR STAFF WILL LEARN HOW TO:
Close consultation in 2010
during the Revovery.
Qualify phone callers to
make appointments.
Process e-mail inquiries
into appointments.
Improve fee-quoting
skills.
Improve your response rate when responding to phone
inquiries.
PUMC
has over 30 years of experience in patient care coordinator
training in four countries
on the most effective methods of communications that close surgeries
in a sensitive and caring style.
When PUMC trains your staff they will be prepared with the
skills to assist the patients in seeing the benefits of investing in
their enhanced beauty.
You can have the confidence that your staff has
been trained by the world’s oldest and leading cosmetic surgery
promotion agency.
Do
you believe one lost consultation costs you $3,500 to $5,000?
Consultation Closure Training for the staff members of: Cosmetic
Enhancement Specialists, Plastic Surgeons, and MediSpa Operators!
As beautification
specialists, plastic surgeons, cosmetic surgeons, cosmetic
dermatologists and MediSpa operators you realize there is fierce
competition for new cosmetic patients. As a result well trained staff
members hold the key to your practice success! All office personnel
including receptionists, patient care coordinators, aestheticians,
practice managers and MediSpa staff require
the highest quality of ongoing
training.
No team member should
be exempt from perfecting the skills to effectively close a new patient
inquiry via phone, email or in person office visit into an appointment
or referral for surgery. Our training helps to
increase your staff’s closure rate by at least one additional new
procedure per week! This will help improve your earning capacity
and avoid profit lose.
One
closed major procedure equals $3,500 to $5,000!
PUMC’s training will
teach your staff how to expertly communicate with current and future
patients on the phone, in the office, and over the Internet. When they
have the combination of training by you and PUMC’s professionals, each
staff member will excel in serving the goal of your practice, and the
needs of your patients! PUMC will inspire your staff how to do more than
sale surgeries to patients, we teach them the art of closing and
converting with compassion and caring.
The PUMC Motto is:
“An
investment in your staff benefits your practice”
*There is a special discount if an office sends more than four staff and the
doctor also attends.The doctor’s fee is only $200.
*Cancellations:
You may request a cancellation by submitting written notice or by phone to
PUMC 30 days prior to each seminar. A refund, less a $75 service
charge, will be remitted. Cancellations less than 30 days prior to the
seminar shall forfeit one half of the registration fee. No refund will
be extended 10 days prior to the seminar.
