Lou Haggertyis Senior Vice President of
has been a member of PUMC’s professional consulting staff for more than
two decades. Ms. Haggerty serves as the leader of PUMC’s Management
Consulting Team, the
Technology team, as
well as the Director of PUMC’s
training services. Through PUMC’s facility management services Ms.
Haggerty has also worked as a contracted practice manager for several
cosmetic specialty practices including MediSpa1.She is the chief implementation specialist for marketing and
management recommendations made by PUMC.
She also has worked closely with Mr.
implementation of several of the firm’s marketing innovations that
create more cosmetic and surgery patients for PUMC clients. Ms.
Haggerty is noted for her precise understanding of the wants, needs and
desires of the cosmetic consumer. She employs an insightful style of
teaching sparked with a rare down-to-earth and entertaining quality that
few have mastered. According to her students, you will not forget a
training experience with Ms. Haggerty. Since 1980, Ms. Haggerty has
trained thousands of cosmetic surgery staffs throughout
ECONOMIC SLOWDOWN SOLUTIONS
Is your staff Ready?
Ask us a training question.
Trained staffs create more income.
As beautification specialists, plastic
surgeons, cosmetic surgeons, cosmetic dermatologists, and MediSpa
operators you realize there is fierce competition for new cosmetic
patients or clients. As a result, well-trained staff members hold
the key to your practice success! All office personnel including
Receptionists, Patient Care Coordinators, Aestheticians, Practice
Managers and MediSpa staff require the highest quality of ongoing
No team member should be exempt from the need to know how to
effectively close a new patient/client inquiry into an appointment
or referral for surgery via phone, e-mail, or in-person office visit.
Our training helps to increase your staff’s closure rate by at least
one additional new procedure per week! This will help improve your
earning capacity and avoid profit loss.
One closed major
equals $3,000 to $4,500!
PUMC’s training will teach your
staff how to expertly communicate with current and future patients
on the phone, in the office, and over the Internet. When they have
the combination of training by you and PUMC’s professionals, each
staff member will excel in serving the needs of your practice, and
the needs of your patients! PUMC will inspire your staff how to do
more than sell surgeries to patients, we teach them the art of
closing and converting with compassion and caring.
The PUMC Motto is: “An investment in your staff benefits your